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MIKE & BLAINE · EPISODE 216

“Why Great Client Relationships Start With Listening” on Mike and Blaine

· Hosted by Mike Milan and Blaine Bertsch

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In this episode, Mike and Blaine dive into the uncomfortable truth every entrepreneur, advisor, and salesperson eventually faces: sometimes we talk way too much. And when we do, we lose deals, disconnect from clients, and miss the gold hidden in the conversation. Using a tongue-in-cheek comparison between therapists and vendors, the guys break down why the 70/30 rule (listen 70%, talk 30%) is a business superpower—and how mastering silence can actually make you more persuasive, more trusted, and more profitable. 

Expect candid confessions, a few hilarious self-owns, and practical takeaways on empathy, communication, and understanding what your customers really need. If you want to deepen relationships, close more deals, and stop sabotaging your own conversations, this episode hits home.


#MikeAndBlaine #EntrepreneurLife #SalesTips #BusinessCommunication #LeadershipSkills


Watch on YouTube: https://youtu.be/jfDgVT5ssvo


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Featured Beer: @twopitchersbeer @pinnaclebrewing


Mike: Two Pitchers Brewing “Nordic Jam” Fruited Lager


Blaine: Pinnacle Brewing Company “Rescued” Hazy IPA in support of Foothills Animal Rescue https://foothillsanimal.org


Thanks to our Beer Sponsors: 


• Rachel Barnett from Gentle Frog: youtube.com/@GentleFrog 

• Karen Hairston from 3S Smart Consulting: 3ssmartconsulting.com

• Larry Weinstein, the Cash Flow Cowboy in Houston Texas!

• Neighbor Pat

• Devin


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FROM MIKE & BLAINE

BUSINESS. BY THE BOOK.

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Book links open the retailer. Purchases are completed with the retailer.